How Community Management Is Different From Social Media Marketing
Community management and social media marketing is so often used interchangeably when really each of them have a diffent role and it is unique to your business. Find out the difference will help you succeed in both, while ignoring it puts all your online business at a loss.Read more
Proven! Ways that Community Drive Business Value
Today, the business owner determines what type of things that add value to the business. The best one pays attention to create and promote the value of the stakeholders inside and outside the business. For the purpose of improving the business value, you can put effort to manage the perfect community in the business.Read more
Benefits of building community forum for customer support!
Customer support is a major challenge for the technology companies, better the customer support higher the user satisfaction. In this article we highlight the major benefits of an online community in terms of reducing customer support cost & delivering faster resolutions to customers.Read more
Why online communities should be an important aspect of your customer support strategy?
Online community is fast becoming a part of customer support strategy for most reputed companies. In this article we highlight the major benefits of an online community in terms of reducing customer support cost & delivering faster resolutions to customers.Read more
SaaS Vs Open Source: What are these & when to choose one over the other?
Businesses generally look for SaaS or open source when looking for software solutions. In this articles, we give an overview of SaaS & open source solution & details when one should be chosen over the other.Read more