Foster Customer Engagement & Knowledge Sharing

Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing.


Customer Engagement

A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing.

Customer Service

Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets.

Online Presence

Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group.

Knowledge Sharing

Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub.

Accelerate Innovation

Harness the intelligence of your customers, invite them to provide feedback & vote on potential product ideas.

Convert Prospects

Community is a great place for customers to write recommendation & share advice, pivotal for capturing & converting prospects.

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Different Use Cases For AnswerCart

AnswerCart's forum software can be pivotal in meeting business-critical goals of your organisation.

Community Marketing

A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers.

Collaborative Customer Support

Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.

Internal Collaboration

An internal community fosters peer-to-peer collaboration & knowledge sharing among your employees. Unlike chat, these discussion threads are accessible to everyone, at all times.

Intuitive, Modern & Highly Customisable

We have reimagined how modern community forum softwares should look like. AnswerCart's community forum is engaging with intuitive interface & is customisable design.

Discussion Forum

AnswerCart provides QnA platform for visitors to interact, discuss & share knowledge.

Blogging

Our software supports blogging to drive organic traffic with published content.

Polls

Test ideas and get direct customer feedback via our polling feature

Mobile & App Friendly

Our responsive design makes AnswerCart mobile friendly. We also support app integration.

Easy to Deploy

Integrate AnswerCart with your website within minutes via JSON API.

Easy to Customise

Feature & design control panel make our software easy to customise & blend in with your website or app theme.

Single Sign-On

Seamlessly integrate AnswerCart with your site’s existing login system

Easy Discoverability

Relevant content can be easily discovered using tags, category & autocomplete feature.

Gamification

Drive positive community participation & customer engagement with reward points & reputation badges.

Rich Analytics

Get insights into customer engagement with key engagement metrics. We also support Google Analytics

Auto-Distribution API

AnswerCart supports auto-distribution of community content on the social media platforms.

Auto- Answer API

AnswerCart can be integrated with your chatbot for automatic answering of customer queries.


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Integrations Supported

AnswerCart integrates with wide-variety of third-party apps, catering to your business needs.

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What customers say about us

At AnswerCart, we continually measure our performance through continuous customer dialogue. Here are some recent comments from our customers.

We were looking for an internal collaboration solution for our subject matter experts when AnswerCart approached us. We decided to built a private community for our experts. This private community acts as a knowledge bank & is especially helpful for asynchronous discussions with our experts.


flowcareer
Mehul Bhat
Co-founder, FloCareer

AnswerCart’s community solution is easy to integrate, with wide variety of plugins. They have brought a modern approach to community designing which invariably shows in the level of customer engagement on our community.


Mango Technologies
Sunil Maheshwari
Co-founder, Mango Technology