A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers.
Collaborative Customer Support
Easy to discover discussion threads deflects a lot of support tickets from your call center as well as, provide you with deep & holistic insights on major pain points & needs of your customers.
An internal community fosters peer-to-peer collaboration & knowledge sharing among your employees. Unlike chat, these discussion threads are accessible to everyone, at all times.
AnswerCart provides QnA platform for visitors to interact, discuss & share knowledge.
Our platform supports blogging to drive organic traffic with published content.
Test ideas and get direct customer feedback via our polling feature
Mobile & App Friendly
Our responsive design makes AnswerCart mobile friendly. We also support app integration.
Easy to Deploy
Integrate AnswerCart with your website within minutes via JSON API.
Easy to Customise
Feature & design control panel make our platform easy to customize & blend in with your website or app theme.
Seamlessly integrate AnswerCart with your site’s existing login system
Relevant content can be easily discovered using tags, category & autocomplete feature.
Drive positive community participation & customer engagement with reward points & reputation badges.
Get insights into customer engagement with key engagement metrics. We also support Google Analytics
AnswerCart supports auto-distribution of community content on the social media platforms.
Auto- Answer API
AnswerCart can be integrated with your chatbot for automatic answering of customer queries.
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AnswerCart is a great platform for us to connect & have meaningful discussions with our network of subject matter experts. On a single platform, we can have all our SMEs interacting with each other & with us. All these discussions act as a knowledge bank, which we refer from time to time.
Since our integration, we have got a lot of insights & meaningful feedback from community discussions, which have been pivotal in shaping our product. Given that it requires minimum tech support, we have done 3 installation of AnswerCart community on our different products.