Apart from the standard question & answer type discussion, AnswerCart communities allows users to
As with most AnswerCart features, these can be turned on or off depending on your business needs.
Rich media content & advance editor
Our editor allows users to create rich content with images & embedded videos. Posts can be formatted with HTML or markdown.
We also support WYSIWYG editor.
AnswerCart communities support both single sign-on & social logins, making the sign-up process seamless for the users.
The more votes a question, article or answer gets, the higher up it appears on the page. Voting lets your community decide the which content to promote or demote.
Not only users can answer the queries asked, they can also comment on content posted.
Sometimes for users, it’s not possible to complete an article in one sitting. We have included save-draft for exactly this.
Best Answer is displayed at the top of all other answers. The best answer can be selected by admin or by the user who started the discussion.
The share option allows users to share the content of your community in their social media profiles.
Users can send private messages to each other. Like most features in AnswerCart, this feature can be activated or deactivated in one click.
When a user types a question similar to ones already existing, similar questions are automatically prompted to the user via autocomplete.
This feature decreases the duplication of content in your community.
Users can be assigned to different titles based on their engagement points. Different abilities can be tied to different titles.
Refer friends let users invite their friends into your community, helping you get organic growth.
AnswerCart’s search allows users to do a keyword-based search. Search results are segregated into different discussion type: questions, articles, polls, feedback, etc.
Tags & categories
The posts can be categorized via tags & categories. Categories are admin-created & help users in navigating the community content.
Tags can be created by users & can be followed by them depending on their interests.
Depending on the question content, users are automatically suggested tags which can be used.
AnswerCart provides you with a lot of side section, which you can be activated depending on your business use-case.
Some of the most frequently used side plugins are Top Contributors, Recent discussion, Trending topics, Top rated articles, etc
AnswerCart allows you to make widgets, listing community content. These widgets can be easily embedded in different web pages via HTML codes.
making sure that users are alway updated about everything important.
Detailed user profile
User profile allows users to fill in a lot of personal details. Their profile also includes their latest activities, their title, points & badges earned. The users are also prompted to complete their profile details, once they sign-up.
Profile fields can be customized according to your business needs.
Titles can be assigned to users based on their engagement points. Abilities of users can be tied to these titles for proper management of the community.
All user are awarded engagement points depending on the activities they do in community. Points are policy driven & their distribution algorithm can be changed according to your needs.
Customs badges can be awarded to users, based on their level of participation in the community.
All users get a personalized homepage, listing discussion happening in community depending on their interests & past activities.
The users get a daily digest on email, listing the top discussion happening in the community. It’s a great way to keep them engaged on a regular basis.
All users get a welcome message after 3 days. This ensures there is a recall about joining the community
Automatic mails are sent to users who have not been active in the community for 60 days.
Base theme & layout
AnswerCart provides you with a no. base layout & theme for out of box use. You also have the ability to edit CSS & HTML, to customize the design of community to suit your branding.
Design panel lets you control the design of your community for both desktop & mobile with a single click.
More complicated changes can be done via HTML-CSS customization.
CSS & HTML customisation
You can add your CSS class & customize everything from menu items to header & footer, depending on your business needs.
AnswerCart communities are not only mobile responsive but also adaptive. You can choose what sections to show to users depending on the device they are using.
AnswerCart supports both user-level & IP-level spam control. A user or IP can only post certain no. of content per hour.
Down-voting & flagging helps your users to moderate the community content. A post or response is automatically hidden if it receives enough number of downvotes or flags.
Different user roles
AnswerCart provides four-level user roles: admin, expert, editor & user. The abilities of these different roles can be decided by clients depending on their business need.
Edit, hide, close & close
Moderators can edit anything real-time.They can close, hide or move discussions.
Word suppression can be used to ban certain words in your community.
Links in posts are set to be no-follow, such that spammers are disincentivized to flood your community.
AnswerCart uses JSON API to deeply integrate with your website or app.
AnswerCart uses JSON API to seamlessly integrate with your login system.
Call back API
Call back API by AnswerCart is really helpful any action you want to take at your end for a community user’s activity.
AnswerCart supports auto-distribution of community content on the social media platforms.
Auto- Answer API
AnswerCart can be integrated with your chatbot for automatic answering of customer queries.
AnswerCart provides easy to use control panel for everything. You can assign user roles, activate or deactivate features, change design theme, layouts & do much more via admin panel.
AnswerCart supports over 200 plugins which can be enabled or disabled depending on the use-case.
Advertisement panel allows you to display ads in your community.
Analytics panel helps you keep track of your community’s important performance metrics.
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