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What can you do with Online Community?

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posted Mar 13 by Nithisha R

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Different uses of online communities
1. Social communities include public social networks like Facebook, Twitter and Instagram. Brands use social communities mostly for marketing purposes.
2. Support communities enable members to offer product tips to other customers, helping companies reduce customer support costs.
3. Advocate communities allow brands to mobilize their most passionate, loyal customers.
4. Insight communities are made up of carefully selected groups of customers who maintain a long-term relationship with brands.

answer Mar 14 by Ravi Ranjan