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Why Forums may be the most powerful social media channel for Brands?

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posted Jan 17 by Ruthvick S

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The social media channel with the vast majority of conversations about brands, products and services isn't Facebook. It's not LinkedIn or Twitter, either. Forums and message boards -- old school social media -- are still one of, if not the most popular place to ask and answer questions about brands and products.

Forums and message boards can be found everywhere. Some are stand-alone websites such as Others are tacked on to media or corporate sites such including Dell's support forums or Southern Living magazine's community message boards.

answer Jan 18 by Nadeem