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Would an online community be beneficial for your organization?

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posted Jun 6 by Chandan H A

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There is a strong link between online communities, social business and information management. This, way an online community can lower support costs. Furthermore, it's not just about lowering costs. Online customer communities are a great way to increase customer retention.

answer Jun 7 by Likhitha
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+2 votes

You can’t expose an empty community to prospect members and you don’t have a lot of content without your first members…

Is there a standard way to solve this? Is opening the community in beta only for select few members who can be your first content creators help? Or is there another way to do this?

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